Privacy Policy
This Privacy Policy governs the manner in which Akanksha Label LLP (“Company,” “We,” “Us,” or “Our”), operating under the brand Miss Mosa, collects, uses, maintains, and discloses information collected from users (“User(s),” “You,” or “Your”) of the website www.missmosa.in (“Website”).
By accessing or using the Website, You consent to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy should be read together with and as a part of the Terms & Conditions of the Website.
1. Information We Collect
- Registration Details: Including name, username, email address, password, and other registration details.
- Shipping, Billing, and Tax Information: Including shipping addresses, billing details, payment information, and tax/GST registration details.
- Transaction History: Details of Your purchases and interactions on the Website.
- Website Usage Data: Information about how You use the Website, such as pages visited and interactions.
- System Information: Including IP addresses, browser type, operating system, device identifiers, and access times.
- Cookies and Tracking Data: As described further below.
2. Purpose of Collection
- Service Delivery: To provide, operate, and improve the Website and services offered.
- Communication: To respond to inquiries, service requests, or order-related matters.
- Legal and Regulatory Compliance: To comply with applicable laws and regulations.
- Marketing & Promotions: To send promotional materials and updates related to Miss Mosa, subject to consent where required by law.
- Analytics: To analyze trends, improve user experience, and develop new services.
- Aggregated Insights: To create non-identifiable aggregated data for business intelligence.
3. Information Sharing and Disclosure
- We do not sell, rent, or trade Your personal information to third parties.
- We may share information with trusted Service Providers (hosting, payments, logistics, analytics) under strict confidentiality obligations.
- Legal/Regulatory Authorities: Where required by law or regulation.
- Affiliates and Business Partners: For collaborations, provided they comply with this Privacy Policy.
Some of these entities may be located outside India, in which case contractual safeguards are applied.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Recognize returning Users
- Monitor Website performance
- Personalize experiences
- Deliver relevant advertising
You may disable cookies via browser settings, but certain Website features may be affected.
5. Lawful Basis for Processing
All collection, storage, and processing of information by Miss Mosa is undertaken for lawful purposes connected with the Company’s business activities, as required under the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
6. Security of Information
We adopt commercially reasonable security practices to protect Your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights
Subject to applicable law, You may have the right to:
- Access the information we hold about You
- Request corrections or updates
- Withdraw consent to processing (where consent was given)
- Request deletion of Your information, subject to legal/contractual obligations
You may exercise these rights by contacting us at customerservice@missmosa.in.
9. Changes to This Policy
Miss Mosa may update this Privacy Policy at any time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Website after such updates shall be deemed acceptance of the revised policy.
10. Contact Information
If You have any questions about this Privacy Policy or the handling of Your information, please contact:
Miss Mosa (Akanksha Label LLP)
Plot No. 291, Second Floor, Udyog Vihar Phase 2
Gurgaon, Haryana – 122016, India
📧 customerservice@missmosa.in
💬 WhatsApp Support: +91 97561 88860
